Hope this helps and I hear from you soon. Which version and build of Windows 10 is installed on your device? Version: 1709.Regardless, after taking these steps some fairly common things that some people consider popup windows can still get through. Its true that Firefoxs popup blocker does have some other esoteric vulnerabilities I havent mentioned here, but Ive never seen them used in a real website. Were there any error messages that showed up? The complete list if you have a healthy installation of Firefox. Click Exceptions and type in a web address if you want to allow specific sites to send you pop-ups. Is the link to the website I want to visit classed as a 3rd party browser? Click to uncheck the box next to 'Block pop-up windows.' You'll find this under the 'Permissions' header and unchecking the box will disable the pop up blocker feature. Does the issue only occur with the third party browser?Īgain, don't know.Sorry, I don't know as this is the 1st time I have needed to change the pop-up settings. Were there any changes made or updates installed prior to the issue occurring?.They sent me a link to reset the password but when I click on it I get a message to say the pop-up blocker needs to be turned off!! So, I have 2 problems – I can't turn pop-up blocker off The problem arose because I can't remember a password for a website. so didn't really understand your kind advice! However, I can answer your questions - and maybe that will help you to help me. Unfortunately, I'm not that au fait with how PC's work etc.
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